Legal

Terms & Conditions

Last updated: [date]

Template — please review before going live. This page is an editable starting point, not legal advice. Replace every [placeholder] and check the text against the laws that apply to your business. Edit this file at public/terms/index.html.

About these terms

These terms apply to orders placed with Mandler Shop, [legal business name], [business address]. By placing an order you agree to these terms.

How ordering works

Orders are placed by sending us a message on WhatsApp. Sending a message is an order request, not a completed purchase. Your order is only accepted once we reply to confirm availability, price, delivery and payment.

Prices

All prices are shown in euros (€). [State whether prices include VAT]. Delivery fees are not included in product prices unless stated. The final total is confirmed with you on WhatsApp before your order is accepted.

Availability

All products are subject to availability. If an item is unavailable, we will let you know and you will not be charged for it.

Delivery

We deliver to [delivery areas]. Delivery fees: [delivery fees]. Estimated delivery time: [delivery times]. Delivery times are estimates and may vary.

Payment

We accept [accepted payment methods]. [State when payment is due, e.g. on delivery or before dispatch].

Cancellations, returns and complaints

[Describe your cancellation and return policy. Note that food products may be exempt from the standard right of withdrawal where applicable — check the rules that apply to you]. If there is a problem with your order, please contact us as soon as possible on WhatsApp or at [email address].

Allergens

Our products contain almonds (tree nuts). [Add any further allergen or cross-contamination information for your products].

Governing law

These terms are governed by the laws of [country].

Contact

Questions about these terms? Contact us via WhatsApp or at [email address].